Frequently Asked Questions
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
When will my order ship?
Orders will ship shortly after our Kickstarter campaign ends and production is complete. We’ll provide regular updates on timelines!
Do you ship internationally?
Yes! We ship worldwide. Shipping costs and delivery times vary depending on your location.
How much is shipping?
Shipping rates are calculated at checkout based on your region. We aim to keep them as low as possible.
Can I track my order?
Yes, once your order ships, you’ll receive a tracking number by email.
What’s your return policy?
If your game arrives damaged or incomplete, contact us within 14 days and we’ll replace or refund it—no hassle.
Orders
Below are some of are common questions about orders
How do I place an order?
Orders can’t be placed on the website just yet. You’ll be able to secure your copy exclusively through our Kickstarter campaign when it launches!
Can I cancel or change my order?
Yes, as long as your order hasn’t been processed or shipped. Contact us as soon as possible to request changes.
Will I get a confirmation email?
Yes, you’ll receive a confirmation email shortly after placing your order, including your order details and tracking info once shipped.
I didn’t receive my order confirmation, what should I do?
Check your spam or junk folder first. If it’s not there, reach out to us and we’ll resend it.
Do you offer bulk or retailer orders?
Yes! If you’re interested in wholesale or bulk purchases, contact us directly and we’ll get back to you with options.
Products
Below are some common questions about our products
What’s included in the game?
The core deck includes 115 cards: Country cards, Dispute cards, Soldiers, Reinforcements, Territorial Strike cards, an instruction booklet & player aids. Everything you need to start playing right out of the box.
Is this game suitable for all ages?
Blitz Creed is best suited for ages 12 and up, due to its strategic depth and war-themed content.
How many players can play at once?
The game is designed for 2–5 players, with quick rounds and scalable strategy for both small and large groups.